Change Change

Change Management has been a “thing” for decades now and, somewhat paradoxically, seems to be performed in much the same way as it was in the 1990s. Not much seems to have changed. It seems that, for some change practitioners, huge effort goes into creating a complex PowerPoint pack that, once signed off, might well be left sitting on the … Read More

Strategic Engagement

There is a profound difference between engagement and communication. One online dictionary defines them like this: Communication The imparting or exchanging of information by speaking, writing, or using some other medium. Engagement An emotional involvement or commitment. Surely, every organisation wants to build an emotional involvement or commitment from everyone they interact with – customers, clients, suppliers, employees, shareholders plus a range … Read More

The Pain Point Eliminator

Every consulting firm seems to have business improvement programs, working with clients (typically, the big companies – the ones who can afford to pay big dollars) to improve their bottom line. Many of these programs have fancy names and equally fancy prices. But remember, Untypical is NOT a consulting firm. We are a business who likes to work with clients to … Read More

Transformagination®

We have spoken elsewhere that we believe that we should be changing change. We think that Change Management needs an overhaul as a concept. We think that we need to get back to basics and be able to define the profound difference between change (making something different to what it was before) and transformation (about changing something completely – changing its function, making … Read More