H for Heritage and Hesitation

Neil ButlerUntypical Thoughts

We often hear businesses talking of their proud heritage and, for many businesses, it is this heritage that has been the basis on which they have become respected. Heritage is a lot about celebrating what has happened through the organisation’s history and this is something that I would always encourage. But NOT when is used as a barrier to serious … Read More

S for Should and Stride

Neil ButlerUntypical Thoughts

Should is a word that really frustrates me – particularly at a time where businesses need to be forging new paths and creating their own “new normal”. “Should” implies an adherence to some rules or expectations – we should do this (why?), we shouldn’t do that (why not?). In contrast, “could” is open ended. “Could” allows people to be creative … Read More

F for Frazzled and Friction

Neil ButlerUntypical Thoughts

How are you feeling right now? If you are like many of my friends and associates, you may have been heavily involved in the Business Continuity activities that have allowed your business to survive throughout what has been and continues to be a very tough period for everyone. You have every right to be feeling a bit frazzled! Make sure … Read More

P for Process, Procedures and Protocols

Neil ButlerUntypical Thoughts

These are arguably the three biggest hurdles to any form of change or transformation – “the way we do things around here”. As I suggested the other day, it is most unlikely that the way your organisation was operating pre-COVID was even close to perfect. And yet, when considering the way forward, how much influence are those existing processes, procedures … Read More

C for Challenge, Creative and Could

Neil ButlerUntypical Thoughts

Three words today … let’s deal with them one at a time. Firstly, challenge. Fair to say that we are all facing a massive challenge in moving our businesses forward at the moment. Things aren’t like they were six or twelve months ago and we are all very much in uncharted waters. There is a clear choice to make today … Read More

G for Growth and Greatness

Neil ButlerUntypical Thoughts

Did you notice that the first thing that businesses did when the COVID crisis hit was to implement their Business Continuity Plan? Not their Business Growth Plan or their Business Flourish Plan. Now, I agree that action was totally appropriate under the circumstances but here we are, four or five months later, and many businesses are still operating under Business … Read More

L for Leadership, Learning and Listen

Neil ButlerUntypical Thoughts

Has there ever been a time in business when leadership has been more important? In many organisations, there are all sorts of temporary activities taking place, restructures being announced and new operating models being designed. Many people are finding the going tough – they’ve not seen anything like this before and find themselves feeling disoriented and uncertain. This is a … Read More

J for Jump

Neil ButlerUntypical Thoughts

There is a well-worn statement that suggests that you should always look to step outside of your comfort zone. I disagree. Stepping outside of your comfort zone only requires a slight adjustment to find yourself back inside it. We would encourage you to take this opportunity to jump out of your comfort zone. Take a flying leap. If you jump … Read More

T for Transformagination

Neil ButlerUntypical Thoughts

As I mentioned yesterday, we are living and working in Untypical times. Things are not what they used to be nor will they ever be again. Businesses have had to swing into Business Continuity mode – for some, Business Survival mode – which has forced their hand in creating new ways of running their organisation. New products. New service options. … Read More

U for Untypical

Neil ButlerUntypical Thoughts

Well, I guess it had to start here, didn’t it? We find ourselves working through the biggest health crisis in living memory which, of course, has had a very significant impact on the way we live and the way we run businesses. If ever our world, our business and our lives could be described as untypical, it is right now. … Read More